My soon-to-be wife recently purchased a HP Envy M6 laptop because it fits her needs of blogging, listening to music, photos, social media and watching video (she isn’t a gamer). However, she soon encountered issues with the trackpad.
It seems HP and their middle-line laptops have some history when it comes to trackpads becoming unresponsive and buggy. This is the model of laptop with the A10 processor, 6gb of ram and 15.6" touch screen.
After some investigation and playing around, I tried installing new drivers for the touchpad by Synaptics. It seems the drivers that ship with this thing are outdated and buggy in the shipped version of Windows: Windows 8.1.
Simply download the appropriate drivers here from the Synaptic website. Install them and then restart your machine. The touchpad should now be more responsive and hopefully fix your issue.
Update:
The above fixes still stand for Windows 10 as well. After recently upgrading the touchpad appears to have become even more stable and responsive in Windows 10.
I have a new HP Envy m6 notebook with the touchpad problem. I have now installed any software. HP tech support could not fix it over the phone with downloads, reboots and even resetting/ restarting to factory settings. They then have me mail it for repair, replaced the touchpad and I’m still having the same problem. This is not OK!
Susan I had the same issue I fixed it. I can help you in fixing yours too.
faizan.salamat.fs@gmail.com contact me
http://stonednerds.com/solution-touch-pad-not-working-after-updating-windows-to-8-1/
try this link it helped me 🙂
My Laptop is doing the exact same thing, the touchpad is non responsive and the the hp rep on the phone I swear he thought I was an idiot telling me “it’s probably just frozen did you wait for a few minutes” does anyone here know how I can fix this issue?
Please e-mail me if you do @ Kianna.c@hotmail.com
I have same problem many driver installation but touchpad not responding untill reboot try many time but not responding plzzz help me anyone….
I have an hp Envy x360 m6-ar004dx and I’ve installed Windows 7 on it. I have the latest drivers I could find. My touch pad stops working when I move the laptop itself. I’m pretty sure there is a sensor built in that tells the screen to rotate, but since I went from Windows 10 to Windows 7, the touch screen doesn’t work and it doesn’t rotate, so it’s basically a normal screen right now. I’m not sure how I can go about disabling that sensor so that my mouse doesn’t stop working when I move the laptop. Everything else works as far as I know, but I’ve only been using it for a few days now. one last thing, when I reboot the laptop, it works fine until I move the laptop…