I recently bought a wireless Eufycam 2 setup for our house for piece of mind for my family and our property. The setup process was a breeze, mounting the cameras and getting things up and running also equally as easy.
Everything seemed to be going well, until I noticed quite an annoying bug. The Eufycam 2 software seems to overexpose the first couple of seconds before correcting itself.
The issue results in the first second and a half being lost of the trigger event.
As you can see it starts out completely white and then fades to the footage it captured. Here is an event a stray dog triggered on my camera while I was writing this post.
Let me tell you something, nothing you do will fix this issue. It’s actually a serious software bug and Eufy are completely aware of it. There is a community thread about the issue here.
Eufy support told me that they would have a fix ready for this in 2-3 weeks. This means most likely late March, early April 2021. It’s a bit disappointing to have such a big issue hang around for as long as it has. I’ve given them my camera serial number, and they’re promising to push a priority update to me shortly.
